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Credit, Risk, and Succession: Three opportunities to better support small firms
Last week we hosted a virtual faiVLive event sharing early findings from Small Firm Diaries USA, with three panelists who work with small firms from different angles: a CDFI lender, a national policy expert, and a city government program lead. The conversation raised three places where small firms could use better and more tailored support. 1. The credit problem is shifting from access to quality The landscape for small business credit has shifted in the last decade. “There
Tracy Cole and Laura Freschi
May 6


Beyond the bottom line: The importance of understanding how small firms define success
When we talk about what makes a small firm “successful,” we usually think about familiar financial metrics like profit margins and revenue growth. These measures are intuitive, easy to quantify, and deeply embedded in how lenders, policymakers, and analysts evaluate firm performance. But many small firm owners don’t define success solely in financial terms. They weigh financial viability with other factors like community impact, financial stability, and personal values. This
Tracy Cole
Apr 23


Early Findings from the Road: What we’re seeing so far in the SFD USA data
Over the past few weeks, the Small Firm Diaries research team has been visiting US cities to share what we're seeing in the data so far—stopping in St. Louis, Chicago, Baltimore, Atlanta, and New York, with Oakland still ahead on May 26. These conversations have been useful in both directions: hearing where our findings on growth, credit use, and jobs resonate with local audiences, and hearing the questions and pushback that have helped us sharpen our thinking.
Laura Freschi
Apr 16


Join us for Small Firm Diaries USA early findings events in 6 US cities
We're pleased to announce six upcoming early findings events, where we'll share an inside look into initial findings from the Small Firm Diaries USA study, and invite discussion about implications for policy, practice, and efforts to better support small firms and workers in the United States.
Laura Freschi
Feb 4


Why Different Datasets Tell Different Stories: What This Means for Understanding Small Firms in the U.S.
The landscape for small firm data in the US Commensurate with their importance in the US economy, there are many data sources at the national, state, and local levels examining small firms. Whether you’re looking for data on jobs, new business creation, or startup survival, there are a number of places you can find information.* While more data is generally a good thing, it can be overwhelming to try to navigate the myriad datasets and statistics and make sense of the differ
Tracy Cole
Oct 27, 2025


Understanding Small Firms: Complementing Big Data with Financial Diaries
Small firms with 1-20 workers make up the majority of employer firms in the US. But these businesses, especially those in low-income neighborhoods, are under-examined in existing research like large economic surveys. Here's why, and here's how the Small Firm Diaries proposes to help fill the gap.
Tracy Cole
Sep 4, 2025


Introducing the Small Firm Diaries USA
The Financial Access Initiative started conducting in-depth, diaries-style analyses on small firms in 2021, with studies in 7 countries....
Laura Freschi
Aug 27, 2025


WATCH: Small Firm Diaries and the 3 'I's at Financial Inclusion Week
As part of CFI's Financial Inclusion week, Tim Ogden and Jonathan Morduch discuss why they embarked on the Small Firm Diaries study. They...
Laura Freschi
Nov 11, 2021
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