By Myriam Delmy and Laura Freschi In the United States, even the smallest businesses are connected to a digital ecosystem. We’ve found that the firms in the Small Firm Diaries USA study typically prepare records for quarterly or annual tax filings on some type of software, and these records are often linked to other digital financial information including bank and credit card accounts, point-of-sale (POS) and payroll services.  This means that for the US arm of the study, the

On November 19, 2025, FAI hosted a faiVLive webinar to introduce the Small Firm Diaries USA study. We shared early observations, and talked with expert panelists about how recent policy and program changes are affecting small businesses and organizations that support them. FAI Managing Director Tim Ogden moderated our discussion with: Chi Mac, Executive Director of JPMorganChase Institute  Amy Hereford, President & CEO of LiftFund Inc., and Jay Nwachi, President & Ceo of Inno

By Meghan Greene and Tracy Cole In our previous blog , we explained that the most common definition of a “small business” in the United States, especially at the national level, is those with less than 500 workers. Despite this, Small Firm Diaries USA focuses on businesses that we call “small firms” that have between 1 and 20 paid workers. So, why did we choose this? And why does this group warrant special attention? We know that the leap from zero to one paid worker is a big